Product and Use FAQs

How do I choose the right Leva Wellness product for my needs?

Our products are categorised by benefit areas such as stress relief, cognitive clarity, sleep support, and pain relief. You can also visit our “Learn” page or reach out to our team at wellness@levaclinic.com for personalised recommendations.

How often should I use CBD creams, patches, or gummies?

It depends on your individual needs and the product type. Topical products like creams and patches can be used 1–2 times daily, while ingestibles like gummies should follow the dosage on the label or as advised by a professional.

Can I combine multiple Leva Wellness products together?

Yes. Our formulations are designed to work in synergy, so you can safely combine, for example, a topical cream with stress-relieving gummies for holistic support.

How quickly will I feel the effects of CBD or mushrooms?

Topical products may work within 15–30 minutes. Edibles or ingestibles can take longer—typically 30–60 minutes. Functional mushrooms may take daily use over several weeks to deliver noticeable cognitive or adaptogenic benefits.

Are your products natural and lab-tested?

Yes, all products sold by Leva Wellness are sourced from trusted and certified partners, manufactured and formulated using naturally derived ingredients and are independently lab-tested for quality, purity, and cannabinoid content. You can find lab reports on our product pages.

What are functional mushrooms and how do they work?

Functional mushrooms like Lion’s Mane is adaptogens known for its ability to support cognition, stress management, and immune health. It help your body adapt to physical and mental stressors over time.

Will CBD make me feel “high”?

No. CBD is non-psychoactive, which means it doesn’t produce the “high” associated with THC. Our formulas are designed to support calm and balance without impairing function.

Can I use CBD if I’m on medication?

CBD can interact with certain medications. We recommend consulting your GP or a healthcare professional before adding any supplement-including CBD-to your routine.

Who should not use CBD or functional mushrooms?

If you are pregnant, breastfeeding, under 18, or have a serious medical condition, you should consult a healthcare provider before using our products.

Are your products suitable for vegans or people with allergies?

Most of our products are vegan and free from major allergens. Please refer to individual product pages for full ingredient lists and allergen information.

Do I need a prescription to buy Leva Wellness products?

No prescription is needed. Our wellness products are over-the-counter and can be purchased directly through our website.

Can I use Leva products while pregnant or breastfeeding?

We recommend consulting a qualified healthcare professional before using any CBD or adaptogenic product during pregnancy or breastfeeding.

Shipping, Return and Refund FAQs

How long does delivery take and where do you ship?

We offer fast UK shipping, usually within 2-5 working days. For international shipping, please check our Shipping Policy. Customs regulations may apply based on your region.

How can I track my order?

You’ll receive a confirmation email with tracking details once your order has been dispatched.

What is your return policy?

We accept returns within 14 days if the item is unused and in its original packaging. For full details, visit our Return & Refund Policy.

Can I return an opened product?

Unfortunately, due to health and safety regulations, we can’t accept returns of opened or used products unless the item is defective.